How to open a ticket at Maple Bear?
It’s very simple! You will need to sign up or login on the official Maple Bear support site, go to the Submit Ticket page and fill in the support form.
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Frequently Asked Questions
What platforms is support available?
Support is available for Websites, Emails, Intranet, MB Digital Learning Community, Maple Bear Academy and Global Connections.
How does the support ticket system work?
When you submit the support request, one of our departments will review the support ticket and then work out a solution to the issue. The average time for a solution can vary depending on the complexity of the problem.
What is Knowledge Base?
The Maple Bear Knowledge Base is a repository of useful articles created by the IT Support team that can help to solve common problems relating to platforms, systems, and emails. It is constantly being updated with new articles that will help ensure you have access to the answers you need to your questions.
